One of the best jobs I experienced that involved great human
resources was retail with my mother. Every worker was treated very well, no one
was being favored over a other, not even myself. Even though its small store I
experienced a lot of tools to eventually put under my belt. While you work in retail you get to
experience a lot of different personalities. Also you learn to be patient while
working with different customers. Learning how to cope with co-workers is
another aspect of working in retail. If
you work in a great environment, you have a great attitude about what going on
that particular day.
The working conditions and the respect for your employees
have a huge impact in the work force. Also if you’re not familiar with any type
of resource, you could ultimately lose customers and employees. If your not treated
respectable you have a rude attitude for the rest of the day, and treating
customers how you’re being treated. “In the absence of laws that
regulate specific actions, employers have significant discretion in
establishing protocols that may affect the attitudes of staff members toward
the organization” (Human Resource Management, Page 14). Rules can help show how employees are supposed
to act while working there. Dealing with
horrible customers is one of the most aggravating parts. You can’t do anything
but help to get what they want and when they want it. You have to just suck up
and be respectful at all times to make the customer happy. “The broad range of
human characteristics and dimensions that impact the employees' values,
opportunities, and perceptions of themselves and others at work”(Human Resource
Management, Page 15). That’s one of the most difficult things is dealing
with different types of personalities in the work force.
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