Job description- suggests the wide variety of activities of concern to those with human resources responsibilities.

Job analysis - is simply the manner in which managers carefully study the specific tasks that need to be done in their operations, as well as the skills workers must have to complete those tasks.

Job Specifications - What experience, skills, knowledge, educational, and/or other personal requirements are judged necessary for an incumbent in the position to be successful?

Nordstrom

Responsibilities 

•   Set and achieve personal sales goals while supporting the goals of the team

•   Greet customers in a timely, professional and engaging manner

•   Provide honest and confident feedback to customers regarding products

•   Build lasting relationships with customers by contacting them to follow up on purchases, suggest new products and invite them to upcoming events

•   Consistently seek new trend and product knowledge to act as an expert for the customer

•   Open new Nordstrom Rewards^TM accounts as a means of building customer relationships

•   Build and maintain strong vendor relationships to maximize business results

•   Manage the scheduling and execution of vendor events and promotions

•   Communicate business opportunities that include line performance, stock levels and team motivation/recognition

•   Perform daily department maintenance tasks including stock work, re-merchandising, display, price markdowns, merchandise transfers and light cleaning

Qualifications

•   Have a high school diploma, or equivalent (preferred)

•   Proven ability to set and achieve sales goals

•   Competitive drive and entrepreneurial confidence to succeed in a commission-based environment

•   Demonstrated ability to develop relationships with customers and coworkers

•   Knowledgeable and enthusiastic about cosmetic trends

•   Ability to positively and proactively handle customer concerns and prioritize multiple tasks in a fast-paced environment

•   Ability to quickly learn new procedures and processes

•   Strong organizational and follow-through skills

•   Excellent communication and interpersonal skills